Returns and Exchange Policy

Returns Policy

We will exchange your items within two weeks of the purchase date as long as they are unopened, in perfect sale condition, and accompanied by a valid purchase receipt from our store.   

If you believe something is wrong with a product you have purchased please contact us directly and as soon as possible.  Any returns need to be sent back to our store for testing within two weeks of the purchase date and accompanied by a valid purchase receipt from our store.   

If we find that the product you have purchased from us is defective, we reserve the right to either refund or to replace.  We do not refund or replace product where we deem that that product has not been stored or used correctly. 

The cost of return courier or post is your responsibility however we may choose to credit the cost of return in the case of a faulty product.